Refund

Refunds on tickets, options or other services... Here's everything you need to know about requesting a refund!
Tips
Please note: if you bought your tickets or paid options anywhere other than directly from Air France (at a travel agency, for example) please contact the point of sale directly to request your refund.
Please complete the refund claim form below.

Please note: If your booking file contains more than 1 person, the refund request will apply to all the tickets.
The refund amount is calculated according to the ticket fare conditions (excluding service fees which are non-refundable).
Already checked in?
Please cancel your check-in online before requesting your refund.
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Did you also book a hotel, car or activity?
We recommend you to contact the service provider before submitting your refund request online. You can find their contact details in your booking confirmation e-mail.
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